Social CRM is all about using social media and an efficient technology to engage with your customers at their convenience. Simplify360 enables you to delight your customers by responding to customer complaints and queries in real time across platforms and networks. Evolve your business to the next frontier by engaging our technology and drive CRM results.
A robust dashboard displaying the highlights of your social performance through real time monitoring. Simplify360’s command center will keep you posted on all your CRM activities and your marketing results, allowing you to make well informed business decisions and enhance your brand image.
Making sure that people find the right information about you when they search for you on web is what online reputation management helps you achieve. Simplify360’s ORM functionality not just allows you to respond to your customers online but also measure your performance through automated reports.