from the Report
This is what we found about the Online Food Delivery Industry:
- Swiggy has the highest social Share of Voice.
- Swiggy also has the fastest Response Time on social media.
- Activity of brands on Instagram is increasing compared to other social platforms.
- Most customers complained about “Ordering and Delivery” related issues.
- Holachef has the highest social customer satisfaction score.
To get an in-depth understanding of the food tech industry, download the complete report.