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Servicing Customers Socially

Online Reputation Management

Protect your online reputation with actionable insights

Social Media listening and real time analysis, to keep your brand reputation positive

Monitoring simplified with

Real time Dashboard

Get constant updates about your brand and campaign performance to ensure you do not miss out on the highs and lows of your daily brand performance, monitor conversations closely and interact constantly.

360 Degree coverage with

Social Listening

With our social listening console you can be sure to not miss out on any conversation around your brand. API accesses to all social media platforms, enables us to extract conversations from across channels and provide you with data. This helps avoid crisis situations and maintain the positivity around your brand.

Refined performance with

Insights analysis

We facilitate elaborate reports describing the performance of brands/campaigns based on a defined SLA. These reports are also accompanied by suggestions and actionable insights which help brands stay aware about competitor performance and incorporate necessary changes in their future campaigns.

Get Started !

Enhance customer experience with our all-in-one social crm software.

More Features:

Simplify360

Contact Management

Keeping your contct list clean and handy

Profile Comparison

Compare successes and failures to target your customers better

Social Customer Service

Manage your relationships better using a simpler UI

Customer Satisfaction

Measure your CSAT score by sending out quantitative surveys

Easy Data Access

Download actionable formats of data, such as excel

Easy Integration

Connect your traditional CRM tool with our platform for better data visualization