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Servicing Customers Socially

Social Listening

Track the right keywords and get the latest updates on social about you and your competitors.

  • Search across social media
  • Analyse tonality using sentiment classifier
  • Real-time monitoring and analysis dashboard
  • Identify Influencers and contributors
Get a Quote 7 days Free Trial

social analytics

Deriving actionable insights from over thousands of conversations.

  • Easy data extraction in excel format
  • Customizable dashboards for data visualization
  • Insights driven recommendations and suggestions
  • Competitor benchmarking
Get a Quote 7 days Free Trial

Publishing Console

Manage your content better by accessing it all under a single platform.

  • Schedule messages by your convenience
  • Content performance measurement
  • Real time statistics
  • Publishing across social media
Get a Quote 7 days Free Trial

Social CRM

Build better relationships with customers through an easy response managemnet platform.

  • Real-time dashboards for performance measurement
  • Measure FRT, TAT and Average response time
  • Agent performance report in pdf/excel
  • Access to complete workflow history
Get a Quote 7 days Free Trial

Get Started !

Enhance customer experience with our all-in-one social crm software.

More Features:

Simplify360

Contact Management

Keeping your contct list clean and handy

Profile Comparison

Compare successes and failures to target your customers better

Social Customer Service

Manage your relationships better using a simpler UI

Customer Satisfaction

Measure your CSAT score by sending out quantitative surveys

Easy Data Access

Download actionable formats of data, such as excel

Easy Integration

Connect your traditional CRM tool with our platform for better data visualization

Technology

WORKFLOW MANAGEMENT

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Service

SOCIAL REPORTING

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Solution

CRM INTEGRATION

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