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Servicing Customers Socially

Command Center

Get real time brand updates on social performance

Keep your brand healthy by focusing on the right areas at the right time

Perform better marketing with

Actionable Insights

Keep your social persona clean by staying aware about the positivity around your brand as well as negativity to ensure immediate action. A command center provides you live updates about all conversations around your brand to ensure brand success.

Keep a close eye with

Elaborate Dashboard

Command centers also allow you to compare your brand against competitor brands. This is particularly useful for marketing initiatives, allowing the brand to focus on content/campaigns performing positively and negatively and tackle the same accordingly.

Easily convertible

Customizable View

These dashboards can be customised according to the need of the viewer. They can be easily converted into agent dashboards, allowing keeping track of complaints/queries which have been taken care of and the ones which need attention. This helps avoid crisis situations with the prescribed SLA.

Get Started !

Enhance customer experience with our all-in-one social crm software.

More Features:

Simplify360

Contact Management

Keeping your contct list clean and handy

Profile Comparison

Compare successes and failures to target your customers better

Social Customer Service

Manage your relationships better using a simpler UI

Customer Satisfaction

Measure your CSAT score by sending out quantitative surveys

Easy Data Access

Download actionable formats of data, such as excel

Easy Integration

Connect your traditional CRM tool with our platform for better data visualization